American City Limousine

Limousine Terms Of Use Policy
American City Limousine has built a reputation as a leader within the Chicago and Suburbs limousine transportation industry. We understand the need for professional and customer-friendly service. We are dedicated to helping customers plan their transportation arrangements with the best possible service and at the most competitive price.

Thank You For Considering American City Limousine!

If you need immediate assistance or your reservation is within 24 hours you must call toll free 1-855-262-4895 or 1-773-756-1736 locally. We at American City Limousine proudly offers the finest selection of vehicles Luxury Sedans, Stretched Limousines, SUV's, Stretched SUV's, Limo Mini-Bus and Motor Coach Bus.

Our Terms of use policy

American City Limousine will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age. All U.S. law enforcement agencies have absolute power to stop any motor vehicle for administrative searches. If contraband is aboard, even in negligible quantities without the chauffeurs knowledge, they can seize and forfeit this vehicle to a local government agency. All law enforcement agencies are aggressively enforcing this policy. Therefore no person will bring contraband aboard vehicles that are owned or operated by American City Limousine. American City Limousine will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser on the front of this contract is responsible for his or her guests.

American City Limousine does not rent, sell, or share personal information about customers  with other people or nonaffiliated companies. Customers are asked to provide certain information when they fill up reservation form for our Services such as name, address, telephone number and billing information (such as a credit card number). The personal information collected from customer  during the reservation process is only used to manage each account (such as billing and collections).

AT THE CHAUFFEUR'S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR.

   1. $ 20.00 per broken glassware, $ 45.00 per damaged DVD
   2. $ 300.00 per damaged seat, $ 300.00 per damaged carpet, $ 400.00 per damaged mirror
   3. $ 100.00 minimum for extensive cleanup (spills, etc.)
   4. $ 100.00 detailing and wax (due to sickness-exterior)
   5. $ 200.00 shampoo and disinfecting (due to sickness interior)
   6. $ 300.00 minimum for each burn hole, rip or tear to upholstery
   7. $ 200.00 minimum for each act of vandalism
   8. Triple charge of above listed amounts for all removed / stolen items from vehicle
   9. Downtime subject to loss of revenue, per each hour lost as stated in contract American City Limousine recommends that all and any personal valuables be removed from the vehicle when unattended. We will not be held responsible for any lost, stolen, or damaged articles and any articles handled by the driver while loading and unloading.

American City Limousine reserves the right to terminate this or any other contract for noncompliance of the above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. No smoking is allowed in our vehicles. Any deposits (cash, checks or credit card authorization) will be non-refundable for any reason, if any cancellation occurs from renter?s side. The open balance is due immediately at the beginning of the agreed job. The renter authorizes the immediate 50% deposit & the final payment, states that she/he is the authorized purchaser for this rental contract, the authorized cardholder for the given credit card, responsible and liable for payment of the total amount, per cash, credit card or money order.

No personal or business checks will be accepted.

As with all contracts, the rental contract between the mentioned person as renter and American City Limousine INC is made with the information and the terms given to us. All of the given information from the renter is binding and cannot be changed without American City Limousine? acceptance. If the contract is cancelled after it is signed or submitted, American City Limousine is still authorized to collect the remaining balance in full (see our cancellation policy), if the car was not re-rented again on the cancelled date for the same or higher amount. Special events like Weddings or Proms require deposit. No refunds on deposits will be given after the contract has been signed or submitted. We will reserve the said date upon the approval of the purchaser's credit card as per telephone conversation. The credit card holder gives authorization to use the credit card information over the phone / fax / internet in combination with a signed contract. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the phone / fax / internet. Proof of identity of the purchaser using said credit card must be supported by the signed contract / credit card authorization via fax or in person. At time of pickup we need the credit card, state identification of the purchaser that authorizes the transaction for the signed contract. If the purchaser cannot provide all of the above items at the time of pickup, American City Limousine will not start the job, as we have no proof of the legal possession of the credit card. Therefore the risk of not getting paid will give us the right to cancel. The purchaser is still fully responsible to pay the total amount as he failed to provide the above requirements.


No Smoking: All of our vehicles are No Smoking vehicles. Chauffeur at his sole discretion may terminate the trip with no refunds if smoking is occurring inside the vehicle. A minimum $300 cleanup fee will apply if smoking occurs in one of our vehicles. We will be happy to stop for as many smoke breaks as you need.

No Illegal Drugs: No illegal drugs to be carried or used in the vehicle at anytime. Chauffeur at his sole discretion may terminate the trip with no refunds if illegal activity is occurring inside the vehicle. Police may also be notified.

No Underage Drinking: No underage drinking or underage possession of alcohol in the vehicle at anytime. Chauffeur at his sole discretion may terminate the trip with no refunds if underage drinking is occurring inside the vehicle.

Lost Items: Renter assumes sole responsibility for any and all lost, stolen or missing personal items during the term of the rental. Please be sure to gather all your belongings when you exit the vehicle at the end of the rental. Our phone number for lost and found is 773-756-1736.

Overtime: Be sure to reserve the vehicle for as long as you think you will need it. If you need to extend your rental we will be happy to do so as long as there is still availability, however availability of additional hours at the last minute beyond those reserved can not be guaranteed as someone else may have already booked the vehicle right after your scheduled rental time is complete.

Emergency Vehicle Substitution: In the unlikely event that a last minute mechanical breakdown or accident puts a vehicle temporarily out of service American City Limousine reserves the right to substitute an alternate vehicle (or vehicles) from our fleet or from our affiliates' fleet. Alternate vehicle (or vehicles) may possibly be different in size or description than originally booked vehicle depending on availability. No refunds or discounts will be given if an alternate vehicle is provided at the agreed upon pickup time.


American City Limousine cannot guarantee the availability of overtime. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change the time of the itinerary, they may do so, only if American City Limousine can accommodate other clients that booked with American City Limousine prior to or after the said time. The purchaser further agrees to pay additional charges incurred such as overtime, tolls, parking etc. Overtime for airport jobs is charged in 1 hour increments, extra stops are charged $ 15.00 - Lincoln; $ 25.00 - SUV. If customer fails to show at designated pick up location and does not inform office and/or driver, the full amount of contracted time will be charged. The purchaser authorizes American City Limousine to charge any additional charges after they have rendered services to the purchasers credit card as supplemental charge. A 20% gratuity will be added to your total charge as well as 9% service surcharge. If cash payment is selected, the payment is due at the beginning of the rental time. Customer agrees to have American City Limousine get an authorization for the above credit card and amount, for the event stated above.


This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois and the Federal Arbitration Act, without giving effect to any principles of conflicts of laws, and you hereby consent to the exclusive jurisdiction of the state and federal courts sitting in Chicago County, Illinois.


You and American City Limousine, INC. agree that any and all disputes and claims relating in any way to this Agreement (including the arbitration of any claim or dispute and the enforceability of this paragraph), with the exception set forth in the next paragraph, shall be submitted to and resolved by means of confidential arbitration conducted in the State of Illinois, Chicago County.  If you and American City Limousine, INC. cannot agree on arbitrators, the Presiding Judge of the Chicago County Superior Court shall appoint them.  The arbitration shall be conducted under the then prevailing Commercial Arbitration Rules of the American Arbitration Association (AAA).  You and American City Limousine, INC. may litigate in court only to compel arbitration under this Agreement or to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators.  The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.  The United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby excluded, will not govern this Agreement.  To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other current or former user of the Service, whether through class arbitration proceedings or otherwise.

However, to the extent you have in any manner violated or threatened to violate American City Limousine, INC. intellectual property rights, American City Limousine, INC. may seek injunctive or other appropriate relief in any state or federal court in the State of Illinois, and you consent to exclusive jurisdiction and venue in such courts.

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LIMOUSINE SERVICES
Chciago & Suburbs Limo Services
Aiport Limousine Service
Aiport Limousine Service
Do you find it stressful moving around Chicago airports? Too much luggage? Let our professional chauffeurs meet you by the Baggage Claim Area and get you to your destination promptly. You can count on our unique Meet & Greet Airport Service for comfortable, reliable and hassle-free travel to or from the airport. With this service, an airport representative meets you at the terminal after you de-plane, helps you with luggage retrieval, and escorts you right to your waiting chauffeur and vehicle.
 
Meetings Group Limo Services
Meetings Group Limo Services
In order to satisfy the ever-increasing demand by corporate clients for a more personalized, hands-on service, we established a Group Reservation Department, which will accommodate the needs of groups consisting of ten or more reservations. In addition to taking the actual reservation, our coordinators will assist in routing, quoting, and any special needs of your group.
 
Special Events Limo Services
Special Events Limo Services
We have the specific Chicago limo service to cover all special occasions, from weddings, concerts, prom, school dances, sporting events, and more. Our Luxury limousine service covers all your transportation needs for. A custom limousine service package just for your event, your family, friends or planning an intimate evening out with someone special. Our Special Occasion Limousine Service is Designed Especially for You. At American City Limousine, we deliver the highest quality limo service in Chicago and the surrounding suburbs for all types of special occasions.
 
In Town Limo Services
In Town Limo Services
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